Monsoon Receiving Issue

Blog Post created by kwallace on Feb 19, 2018


This issue has now been resolved. If you experience any further issues please let us know.



We have identified an issue with one of our services today that affects the ability to receive new products. Our Engineering team is currently working to resolve the issue.


When attempting to search for an item in Monsoon you may receive the following error:


'There is an error in XML document (0,0).'


Thank you for your patience while we work through this issue. We will update this post as more information is available.