What should I do if the number of SKUs in an FBA shipment on Amazon does not match the number in Monsoon Marketplace?

Document created by noahs Employee on Apr 18, 2017
Version 1Show Document
  • View in full screen mode

If there is a discrepancy between your FBA inventory in Monsoon Marketplace and on Amazon, you will need to contact Amazon and request they investigate why there is a missing SKU in your FBA shipment. When contacting Amazon, please have an inventory export of the shipment ready that you can email to them so they can easily locate the missing SKU. Information on how to export your inventory from Monsoon Marketplace can be found in the Importing and Exporting section of Monsoon Marketplace Help.