Import Error: “Invalid column ‘Category.’ Unable to import item from unknown category. You must specify Miscellaneous as the Product Category in the import file to import this item.”

Document created by noahs Employee on May 3, 2017
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Error

“Invalid column ‘Category.’ Unable to import item from unknown category. You must specify Miscellaneous as the Product Category in the import file to import this item.”

Location

Import error file

Description

This message means that Monsoon Marketplace is unable to decide which category the item belongs in and the category was not specified in the file. This usually happens when the same UPC or EAN is listed on Amazon under multiple ASINs in different categories.

Resolution

  • Often, you can re-import items with this error with no changes. There is a good chance that they will be imported successfully.
  • If not, check the error file to see if the products have a product identifier.
  • If the products have an identifier, search Amazon for the product using the identifier in the file.
  • If you find more than one matching listing on Amazon, pick the one you would like to list to and input that ASIN into your import file.
  • Re-import the file.

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