Bring Attention to People, Places, and Content using @mentions

Document created by noahs Employee on May 8, 2017
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The @mention functionality allows you to link a person, place or piece of content in the community.  This functionality can be used in when collaborating.


When @mentioning a person the user is sent a social interaction notification in their Inbox.  Depending on their preferences they will also get an email about.  Note: If you @mention a person in a piece of content in which they are already collaborating, they will receive two notifications, one for the @mention and one for the update to the content.


When @mentioning a place it will be noted in the place’s activity stream. All members/followers of an @mentioned place will see that activity in the Stream they have chosen for that place.


To use @mention:

  • In a piece of content, a status update, or comment, type the “@” symbol (or click the “@” icon if it is available) and start typing a person’s name or the title of a place or piece of content you want to highlight . A search dialog opens and suggests possible matches.
  • Use an underscore “_” as a space to search for names or titles with multiple words. For example @Noah_S would match the users with the first name Noah whose last names begin with “S.” Your picker will include documents, discussions, and places, as well as people. Keep typing to narrow the choices further.
  • Select the correct match from the list. The new link shows up in your content.