Installing a new Monsoon Marketplace primary server

Document created by gennyr Employee on Dec 19, 2017Last modified by kwallace on May 14, 2018
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The following install instructions are for a new Monsoon Marketplace server installation. Workstation installations are covered on Webhelp.
 WARNING! Only install a new Monsoon Marketplace server if you are instructed to do so by a support representative.
 Do not follow this tutorial if you already have a version of SQL Server you wish to use. Contact Support for specific instructions. This process is intended for users who are installing the standard Microsoft SQL Server Express version included in the Monsoon Marketplace installer.

Part One: Download the software

  1. Navigate to the Monsoon Community.
  2. Click on Answers and choose Get Answers from the drop-down menu.
  3. Click on the Monsoon Downloads folder on the right under the Categories menu.
  4. Click on the version document that you'll be downloading.
  5. Click on the version link to download the installation file.

Part Two: Prepare your system for installation

  1. Make sure that you have installed all available Windows updates for your computer.
    • Windows 7 and 8 must have Service Pack 1 installed.
    • Windows 10 must have Microsoft .NET 4.61 or higher.
  2. Go to your computer’s Control Panel, select Programs, and select Uninstall to see if Monsoon Marketplace is already installed on your computer.
  3. If you do not have Monsoon Marketplace installed, skip to Part Three.
  4. If another installation of Monsoon Marketplace exists on your computer:
    • Uninstall the previous installation before installing the new Monsoon Marketplace server.
    • Delete the Monsoon folder from C:\Program Files, C:\ProgramData, and/or C:\Program Files (x86).

Part Three: Install the software

    1. Double-click the installation file you downloaded in Part One. The file is named MonsoonInstaller_{version}.
    2. If the screen below appears, click Run. If it does not, continue to the next step.

Unknown Publisher

    1. Click Advanced.

Welcome to Monsoon Marketplace Setup Wizard

    1. Select I want to install Microsoft SQL Server. Click OK.

Monsoon Marketplace Server Requirement

    1. Click Install.


    1. Wait. This part can take a long time (sometimes an hour or more, depending on your internet connection speed) because some of the Microsoft SQL tools are quite large. Now might be a good time to get some coffee.

Setup Progress

    1. Wait through this part, too.

Install setup files

    1. This step determines where Monsoon is installed. Unless Support has recommended changing this, just click Next.

Default installation folder

    1. Click the red X next to Monsoon Services, and select Entire feature will be installed on local hard drive. Click Next.

Choose Installation You Want

    1. Click the Test Connection button to make sure that Monsoon is able to connect to your new SQL instance. If you see the message Connection Succeeded!, click Next. Otherwise, wait for a Monsoon Support representative before continuing.

Connect to Your Database

  1. Click Install.
  2. Wait for Monsoon to finish installing.
  3. Installation is complete. Click Close.

Setup is complete


Part Four: Await configuration by Monsoon Support

Monsoon Marketplace is now installed on your new system. Stop here.

  • This installation of Monsoon Marketplace will not be functional in Production mode until it is configured for use by Monsoon Support.
  • This installation does not yet have any of your information such as inventory, market credentials, or settings.
  • You may use the system in training mode.