News

kanthg
Greetings,   Like all of you, we have spent the last month crystallizing our plans for the year and launching various initiatives. Our goal for 2019 is to continue building on the projects we embarked on in 2018. We’re optimizing the current Monsoon software as well as building out new infrastructure and tools while dealing with marketplace… (Show more)
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kwallace
Click to view contentWe have received reports from some Monsoon users that updating to the recent Dazzle version 18.1.11 may cause problems with shipping and/or tracking numbers not being sent to Monsoon. Endicia is aware of this, and we are working with them to determine the cause of the issue. While we are working to resolve the issue we have found the following… (Show more)
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kwallace
Monsoon will be closed on Monday, January 21st in observance of Martin Luther King, Jr. Day.   Email support is available on a limited basis during federal and corporate holidays. We will resume normal hours of operation on Tuesday, January 22nd, 2019.   If you need urgent support during the holiday, please contact Support and put the word… (Show more)
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gennyr
If you're selling on Amazon Germany, you've likely received the email at the bottom of this post regarding German VAT legislation. While we're not tax professionals here at Monsoon, there is information out there to help you better understand your obligations. Here is some information provided by Avalara:   Distance selling EU VAT thresholds… (Show more)
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gennyr
Due to Marketplace Facilitator tax laws, eBay started collecting taxes on January 1st for sales where buyers are based in Washington and Minnesota. Next up with be Iowa on February 1, 2019 with more states added throughout the year.   You can view the effective dates for other states here.
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kwallace
Beginning in January, 2019, Amazon will require pre-approval to list refurbished items, now called Amazon Renewed. Read below for more details on what items can be sold as Amazon Renewed and how to apply for approval.     From Amazon Seller Central:   Starting January 16, 2019, you will require approval to list Refurbished itemsPlease sell your… (Show more)
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gennyr
Amazon began calculating, collecting, and remitting sales and use tax for all orders shipped to customers in Iowa and Alabama on January 1, 2019.   Here is the full list to date from Amazon Seller Central:   State Effective Date State Resource Washington 1/1/2018 Link Pennsylvania* 4/1/2018 Link Oklahoma 7/1/2018 Link Minnesota** 10/1/2018 Link… (Show more)
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gennyr
Amazon announced both referral fee and FBA fulfillment fee changes to take place this coming February.    From Amazon Seller Central: 2019 US referral and FBA fee changes summary As the year draws to a close, we want to thank you for your collaboration in better managing aged inventory, which has helped us improve efficiency across our… (Show more)
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gennyr
From Amazon Seller Central Europe: Update to Fulfilment by Amazon storage fees (Europe)Fulfilment by Amazon (FBA) storage fees across the United Kingdom, Germany, France, Italy and Spain will be adjusted to reflect the changing costs of inventory storage. We will no longer charge a long-term storage fee on inventory that has been in a European… (Show more)
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gennyr
Amazon has set a shipping holiday for December 5th, 2018. However, please read the Seller Central News statement below as orders that are already marked with a December 5th ship date will still need to be shipped on time: December 4, 2018Shipping impact: USPS observing day of mourning December 5USPS has notified all their customers that December… (Show more)
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jons
Click to view contentThe cloud pricing migration is underway, and I want to thank all of you who have been migrated so far for the amazing feedback that you’ve provided.   I gave a high-level overview of what to expect and what is changing with cloud pricing in my previous blog post, and quite a few of you have asked us to dive deeper into the life cycle of a price… (Show more)
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gennyr
Click to view contentAmazon regularly posts updates in Seller Central News about policy changes, reporting updates and other current events happening in their sphere. We recommend that you log into your marketplace accounts everyday as is to ensure that orders are processing as expected (especially during this peak sales season!), so this section is a convenient stop… (Show more)
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kwallace
Monsoon will be closed in observance of Thanksgiving on Thursday, November 22nd and Friday, November 23rd. Email support is available on a limited basis during federal and corporate holidays. We will resume normal hours of operation on Monday, November 26th, 2018. If you need urgent support during the holiday, please contact Support and put the… (Show more)
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