Hi, We are getting hundreds of items getting stuck in stranded on seller central. All items are being pushed from monsoon and Amazon is passing the blame to Monsoon. Has anyone encountered this and waht was the fix?
Thanks for your question about stranded inventory. As a first step, please take a look at your "Fix Stranded Inventory" page on Amazon and look at the statuses shown there (e.g. Incomplete, Inactive Closed, suppressed, etc).
One common issue involves items in "Incomplete" status. This is generally caused by items that are missing important information Amazon requires to list, such as a price. You can check the affected SKUs in Monsoon, and see what the Status shows for Amazon FBA. If you're seeing "Price Pending," make sure you have a pricing strategy applied for FBA and that it is not a $0 fixed price. You can also double-check and make sure the FBA Listing Hold box is NOT checked for the items in Monsoon.
Other issues involving stranded items can be varied and unique to the seller. For that reason, we typically recommend sellers submit a Support case when they are struggling to find a solution for stranded inventory.
We have had exactly the same problem for over a year. It does relate to incomplete status.There is no known fix, as we understand it, that will work for us. Monsoon blames Amazon, but no one has corrected the problem and we spend a lot of time correcting uploads manually on Amazon. It is an ongoing frustration for us.
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