Shipped FBA Orders Missing in Monsoon

Discussion created by gilr on Feb 2, 2018
Latest reply on Feb 2, 2018 by noahs

Has anybody come across an issue that we are experiencing when some shipped FBA orders don't show up in Monsoon until we run a 'Amazon Fulfilled Shipments' report in Seller Central? The reporting page pathway is  'Reports > Fulfillment > Amazon Fulfilled Shipments.  When running the report in Seller Central, missing shipped FBA orders will show up in Monsoon. In some cases the shipped date will be as old as six weeks.